A former solider who served most of 2003 in Iraq as a cavalry scout and is now suffering from PTSD was turned away from a VA facility in Georgia. When he went to another VA facility to make the same request, he made a record of the encounter on his smartphone. As Patricia Kime of Military Times writes:
On the video, Dorsey is heard waiting patiently in line for more than 5 minutes. When he reaches the check-in counter, he informs the desk he needs a transfer from the Athens, Georgia, VA system and an appointment. The response? "We're not accepting any new patients — not this clinic," the VA employee behind the desk says, without providing any extra information, assistance or follow-on guidance for treatment.
Dorsey is still seeking treatment but:
… it seems unlikely he'll get that care close to home. His only remaining VA option is the medical center in Atlanta, more than 50 miles from his home. The VA last year introduced a program — VA Choice — that would allow Dorsey to see a civilian therapist, but until he spoke with a fellow veteran at a nearby veterans' outreach group about his recent experiences at the two clinics, he'd never heard of VA Choice. And none of the employees at either clinic mentioned it either.
So if the VA is taking no new patients, is the Army still enlisting new soldiers?