A rental car company and its customers are experiencing a bumpy road over a lawsuit accusing the company of cutting corners in its business practices.

Over 180 customers of the car rental company Hertz are seeking damages of just under $529.7 million in bankruptcy court. The filings from the customers claim the company has falsely reported that its cars were stolen as part of its regular business practices for years, leading to customers renting out the cars getting arrested, according to Inc.


Those suing say the company is "effectively using the police, criminal justice system, and taxpayers to subsidize inventory control for a private corporation."

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The filing further alleges that the company files theft reports even after representatives tell customers their rental extension was authorized. One customer, John Ayoub, allegedly has a recording of a Hertz employee extending the rental for him and saying, "Yup, you're all set," before Ayoub was arrested. He claims he spent four months in jail for supposedly stealing the car and is still getting charged for the rental payment of the "stolen" vehicle, according to the outlet.

Hertz said in a statement to the Washington Examiner it cares deeply about its customers. However, the company claims the attorneys in the legal case "have a track record of making baseless claims that blatantly misrepresent the facts."

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"The vast majority of these cases involve renters who were many weeks or even months overdue returning vehicles and who stopped communicating with us well beyond the scheduled due date," the statement read. "Situations where vehicles are reported to the authorities are very rare and happen only after exhaustive attempts to reach the customer."