"People should and do trust me," Hillary Clinton remarked in her big CNN interview this week.
That isn't true, of course — the last CNN poll showed that 57 percent of Americans find her to be neither honest nor trustworthy. To understand why people don't trust Clinton, one need only read or watch the full interview she gave.
For example, Clinton was asked to talk about the controversy surrounding the exclusive use of her private email address and server for her work at the State Department. Her decision to do this without providing her work emails to State at least somewhat contemporaneously resulted in documents going missing from public freedom of information and congressional requests.
Yet she said on CNN that there was "no law, there was no regulation, there was nothing that did not give me the full authority to decide how I was going to communicate." To be sure, regulations then did not completely forbid the use of private email addresses on the job from time to time.
But federal regulations on records preservation, adopted in 2009, did require agencies to preserve records so that they would be available for FOIA and other purposes. Clinton was the secretary of state, and her decision to withhold her own work communications from the agency she ran — and to hand them over nearly two years after leaving office — already demonstrates that she failed to comply with this regulation, both in her capacity as the boss and as an employee at State.
Moreover, since 2005, the State Department's Foreign Affairs manual forbids the transmission of "sensitive but classified" agency information over private emails. Clinton evidently violated this rule as well, because some of the material she handed over to State had to be redacted before the public could see it.
Clinton finally did turn over 55,000 pages of communications that she and her aides had filtered. She claimed that these comprised all of her work emails. Her comment on this was, "I didn't have to turn over anything. I chose to turn over 55,000 pages because I wanted to go above and beyond what was expected of me."
This is even more obviously false than the first statement. Clinton did not turn over those emails out of public-spiritedness or the kindness of her heart. She did it because federal records laws demand it. Those are not her emails — they are government records.
To the extent that she complied with the law, Clinton did so in a bare-minimum, grudging way. Like the angry motorist who pays his parking tickets in all pennies, she submitted the material on paper so that it's as hard as possible for the agency to redact and release it in a timely manner. Even then, she appears not to have fully complied, as she omitted some of her work emails that have since been obtained from other sources. She even altered some of them before submitting them to State.
When asked about why she deleted the 30,000 emails on her server that she and her aides had decided were not work-related, despite being under congressional subpoena, Clinton said on CNN that she "never had a subpoena." Hours after the interview aired, the House Select Committee on Benghazi released a copy of the very subpoena with which she had been served.
Why don't people trust Clinton — including a share of people who plan on voting for her anyway? It is because she insists on having both her own separate set of rules (as with the original decision to use the email server) and also her own separate set of facts. If Clinton becomes president, Americans can expect four or even eight years of this.